Terms of Service

Last updated: 24 July 2025

1. Agreement to Terms

By accessing and using Pikso (trading as Pompom Prints Ltd), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you do not have permission to access our service.

2. Description of Service

Pikso provides an online platform for creating and ordering custom photo prints and digital downloads. Our services include photo upload, layout customization, and print fulfillment.

3. User Accounts

When creating an account or placing an order, you must provide accurate, complete, and current information. You are responsible for safeguarding any account credentials and for all activities under your account.

4. Intellectual Property Rights

You retain all rights to the photos you upload. By uploading content, you grant us a limited license to process, print, and fulfill your orders. You warrant that you have the right to use all uploaded content.

5. Orders and Payment

• All prices are in GBP and include VAT where applicable
• Payment is processed securely through Stripe
• Orders are final once payment is confirmed
• Digital downloads are available immediately after payment

6. Shipping and Delivery

• Free UK shipping on all physical orders
• Estimated delivery: 1-3 business days
• We are not responsible for delays caused by shipping carriers

7. Returns and Refunds

Please see our Returns Policy for detailed information about returns and refunds. Digital downloads are non-refundable once downloaded.

8. Prohibited Uses

You may not use our service to:

• Upload illegal, offensive, or copyrighted content without permission
• Attempt to interfere with or disrupt our services
• Use automated systems to access our service without permission
• Violate any applicable laws or regulations

9. Limitation of Liability

To the maximum extent permitted by law, Pompom Prints Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our service.

10. Indemnification

You agree to indemnify and hold harmless Pompom Prints Ltd from any claims, damages, or expenses arising from your use of our service or violation of these terms.

11. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our service after changes constitutes acceptance of the new terms.

12. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales.

13. Contact Information

For questions about these Terms of Service, please contact us at: